Data Deletion
Effective / updated October 17, 2026
1. Scope of Hashi deletion
In Settings, Leave Hashi deletes Hashi progress, hints, purchase access and the game-specific account link. The shared sign-in and other games' data remain. You can request deletion of test data or data without the app by email below.
2. Delete device data
On iOS, delete the app, rather than only offloading it. On Android, clear this app’s storage in system settings. For the web game, clear its site data in your browser. Device/cloud backups are managed separately. A puzzle restart only clears that puzzle. Deleted local records cannot be recovered by us.
3. Request account, purchase or support-data deletion
Email dhalska2@gmail.com with subject “Hashi Data Deletion”, your account email and the scope: Hashi account association, entitlements/hint records or support messages. Do not send passwords, verification codes, identity documents or card details. After proportionate identity checks, we respond within the applicable legal period. Deletion may prevent recovery of paid hints and purchases; we explain the impact before processing. Any legally required retention and its period will be explained. This request alone does not delete other games’ data on the shared server or your Apple/Google account. Provider logs and store records follow provider policies; deletion is separate from a refund request.