Help & Support

2026-09-24

1. How to play

Tap the screen to launch the ball and break blocks. Stage mode rewards stars for clearing all blocks within the shot limit; Endless mode is an infinite score attack against an ever-growing field of blocks.

2. Core, Diamonds and purchases

Earn Core from stage-clear stars and Diamonds from rewarded ads, or buy either from the shop. If a purchase doesn't show up, check your connection and try again — currency spends are verified server-side and reflected live.

3. Sign-in and rankings

Every mode works without signing in. To sync progress across devices or join the Endless global leaderboard, sign in with Apple (iOS) or Google (Android) from Settings.

4. Contact us

Put Ball Storm in the subject line and email your app version, device/OS and reproduction steps to dhalska2@gmail.com. Don't send passwords, verification codes or payment details. For store billing or refunds, contact the relevant store's support.