NEXT STUDIO / BATCHDOCK

Help and support

Prepare and export

Choose Photos or Files, select an output configuration, then process. Tap a result to compare it. Save to Photos or Files, or share using the system sheet. ZIP export requires Pro.

Interrupted work

Open the app again and retry unfinished results. Completed files that still exist are kept. Keep the app open during processing; unrestricted background processing is not supported. For large jobs, keep enough free storage and reduce the number of photos if memory is limited.

Purchase and restore

Use Restore purchases in settings with the same store account. Check your connection and use the store reconnect action if the price is unavailable. Purchases are separate on iOS and Android. Refunds are handled by the store. Never send passwords, full receipts or card details to support.

Data removal

Clear workspace deletes private job copies and outputs but preserves saved presets. Delete presets separately; uninstall or clear application data to remove all local app data. Exported files and originals must be deleted in their respective locations. There is no BatchDock account to delete. Email us for diagnostic-data or support-correspondence requests.

Contact

Email dhalska2@gmail.com with your app version, device model, OS version and reproduction steps. Avoid attaching private photos, full file paths or payment details.